Terms of Service

Talvyr Global Logistics

These Terms of Service (“Terms”) govern your access to and use of the Talvyr Global Logistics website and any related inquiry, quotation, communication, and logistics support services made available through the site. Talvyr Global Logistics is operated by Yiwu Mulanluo Trading Co., Ltd. By using this website, submitting an inquiry, requesting a quotation, or engaging with us, you agree to these Terms. If you do not agree, you should not use the site or submit information through it.

1. Website Purpose

This website is provided for general business information, shipment inquiries, quotation requests, service discussions, and related communications about freight and logistics support. Content on the site is for general informational purposes only and does not by itself constitute a binding service commitment, final quote, guaranteed transit time, customs advice, legal advice, or insurance commitment unless expressly confirmed in writing by us.

2. No Automatic Service Acceptance

Submitting a form, sending a message, requesting a freight estimate, or communicating with us does not automatically create a binding service agreement. Any quotation, routing suggestion, transit indication, shipment support, or other service arrangement remains subject to review, acceptance, availability, operational feasibility, and any additional written terms that may apply to the shipment.

3. User Responsibilities

You agree to provide accurate, current, and complete information when contacting us, requesting a quote, or discussing a shipment. You are responsible for ensuring that shipment descriptions, cargo type, declared value, weight, dimensions, contents, destination details, consignee details, and compliance-related information are truthful and complete. You agree not to use the site for unlawful, misleading, abusive, or fraudulent purposes.

4. Restricted and Non-Compliant Cargo

You may not use our website or services to seek transportation of prohibited, illegal, sanctioned, hazardous, restricted, counterfeit, infringing, or otherwise non-compliant goods unless expressly and lawfully accepted in writing under applicable law and carrier requirements. We reserve the right to reject any inquiry, quotation request, or shipment support request at our sole discretion, including where compliance, documentation, routing, payment, or operational concerns arise.

5. Quotations and Pricing

Any pricing, estimates, or shipping suggestions provided through the website or related communications are indicative unless expressly confirmed in writing as final and binding for a specific shipment under specified conditions. Freight charges may change based on cargo characteristics, measurements, actual weight, volumetric weight, route availability, destination conditions, carrier charges, fuel surcharges, customs-related costs, storage, re-delivery, inspections, documentation issues, and other factors outside our control.

6. Transit Times and Delivery Dates

Any transit time, delivery date, or schedule information shown on the website or discussed during inquiry stages is an estimate only unless expressly guaranteed in a separate written agreement. Delays can occur for reasons including carrier issues, port congestion, customs review, weather, security measures, public holidays, force majeure events, operational disruptions, local delivery conditions, and incomplete shipment information. We do not guarantee uninterrupted availability of any route or exact delivery timing through the website.

7. Third-Party Carriers and Partners

We may work with third-party carriers, agents, customs brokers, warehouses, technology providers, or delivery partners in connection with inquiries or shipment arrangements. Where such third parties are involved, their own terms, operational limits, and legal conditions may also apply. We are not responsible for the independent acts or omissions of third parties to the extent permitted by applicable law, especially where they operate outside our direct control.

8. Customs, Duties, Taxes, and Compliance

Unless expressly stated otherwise in writing for a particular shipment, the customer remains responsible for the accuracy and legality of shipment information and for any duties, taxes, customs charges, penalties, documentary requirements, import licenses, product compliance obligations, or destination-country restrictions applicable to the shipment. We do not warrant that any shipment will clear customs or that any route is suitable for every product type.

9. Intellectual Property and Website Use

All content on this website, including text, layout, branding, graphics, design elements, and original materials, is owned by or licensed to us unless otherwise stated. You may not copy, republish, distribute, modify, scrape, or exploit site content for commercial purposes without prior written permission, except for ordinary browsing and internal business evaluation.

10. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. We do not warrant that the website will be uninterrupted, error-free, secure, accurate, complete, or suitable for any specific commercial purpose.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Talvyr Global Logistics and Yiwu Mulanluo Trading Co., Ltd. will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, goodwill, data, business opportunities, or anticipated savings arising from use of the site, reliance on site content, inquiry handling, or service discussions. Our total liability relating to the website itself will not exceed the amount, if any, paid directly to us specifically for the relevant website-related service giving rise to the claim, or, if none, a nominal amount permitted by law. Some jurisdictions limit the enforceability of liability exclusions, so this clause applies only to the extent permitted.

12. Indemnity

You agree to indemnify and hold harmless Talvyr Global Logistics, Yiwu Mulanluo Trading Co., Ltd., and their officers, employees, affiliates, and service providers from claims, losses, liabilities, damages, costs, and expenses arising out of your misuse of the website, inaccurate shipment information, unlawful cargo, violation of these Terms, or infringement of another party’s rights, to the extent permitted by law.

13. Suspension and Termination

We reserve the right to suspend, restrict, or terminate access to the website or related communications at any time, with or without notice, where we reasonably believe it is necessary for security, maintenance, misuse prevention, legal compliance, fraud prevention, operational concerns, or protection of our business interests.

14. Governing Law and Disputes

These Terms should be governed by and construed in accordance with the laws of the jurisdiction stated in your final service agreement or, if no service agreement exists, the laws selected by us in connection with the website and business operation, without regard to conflict-of-law rules, to the extent permitted by applicable law. Any dispute should first be raised in writing with reasonable detail so the parties have an opportunity to discuss and attempt resolution in good faith before formal proceedings.

15. Changes to These Terms

We may revise these Terms from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes become effective constitutes acceptance of the updated Terms.

16. Contact

If you have questions about these Terms of Service, please contact:

Talvyr Global Logistics
Operated by Yiwu Mulanluo Trading Co., Ltd.
Email: [email protected]
Website: https://talvyrglobal.com